Return & Refund Policy
Thanks for shopping at www.owncraft.in
If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
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Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your bank account (or original method of payment).
You will receive the credit within a 7-10 working days, depending on your card issuer’s policies.
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Shipping
Shipping costs are nonrefundable.
Refund & Cancellation policy
In case of a return , once the product is received back & checked the refund would be initiated . The amount of refund will be processed to the customers bank in 7-10 working days.
In case the customer cancels the order, the amount will also be refunded to customers account in 7-10 working days.
Delivery and Shipping policy
The shipping for all the products within India is free. The product will be delivered in 4-7 working days within India and 10-15 workings days outside India.
In case of orders from outside india the shipping charges would be applicable as per the region.
Our shipping partners include Fedex, First Flight and DTDC .
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Contact Us
If you have any questions on how to return your item to us, contact us.
Email id here: sales@owncraft.in
Contact Number here : +91 9872205002
Postal Address : Owncraft,5 East Mohan Nagar, Amritsar-143001, Punjab